Our world has changed—and keeps changing—since “the before time.” Before COVID hit, Bostock v. Clayton County was decided, and a billion dollars became the new million dollars, times were different. With a newly sensitized pool of jurors and remote workers in every profession, people handling professional liability claims have had to adjust. At this conference, we’ll explore some of the significant changes—and similarities—in professional liability claims in 2022, 2023, and beyond.